Who We Are
Our website address is www.tabadlah.com and our company name is ‘Tabadlah – تبادلہ”
At Tabadlah, we are committed to ensuring your privacy and the security of your personal data. This policy outlines how we collect, use, and share your information and who has access to it. We encourage you to read it carefully to understand our practices and how they align with your rights and privacy.
Who We Share Your Personal Information With
Your personal information (such as your name, address, and any other details that relate to you as an individual) may be processed by us and by authorized third parties.
We may share your data with:
- Third-party service providers (e.g., payment processors, marketing agencies, web hosts) to help deliver our services.
- Approved partners or services you choose to link (e.g., social media accounts or payment providers).
- Regulatory authorities if required by law or to protect our legal rights and interests.
We ensure that all third-party partners respect the security and privacy of your data in compliance with applicable laws.
Purpose of Processing
Your personal information allows us to:
- Provide you with access to services on our platform.
- Notify you about updates, offers, and marketing materials relevant to you.
- Enhance and personalize your experience on tabadlah.com.
- Conduct customer research and develop our services.
We may also contact you to seek feedback on the platform, and services, or to notify you about changes or developments related to Tabadlah.
Disclosure of Information
In the event of a business restructuring or insolvency, your information may be transferred to a third-party purchaser under strict conditions that they continue to use it under this privacy policy.
Your information will not be disclosed to government entities unless required by law or other binding regulations.
Data We Collect About You
When you visit tabadlah.com or use our services, we may collect:
- Your name, email address, phone number, and contact details.
- Location data and payment information.
- Other details required for identity verification, billing, and service provision.
This information enables us to offer you the services you request. Failure to provide such data may hinder or delay service delivery.
This privacy policy applies to all devices you use to access our platform, including mobile phones, tablets, or other technology.
Calls and messages made via Tabadlah, or interactions with third parties like real estate agents on tabadlah.com, may be recorded for quality assurance and customer service purposes.
Cookies
We use cookies to improve your experience on tabadlah.com by:
- Identifying your device.
- Tracking your site activity to enhance personalization.
Cookies may collect personal data, which we use to tailor content and services to your preferences. You can reject cookies via browser settings, but this may limit certain functionalities.
Data Deletion Request
You may request that we delete your personal data by contacting us at tabadlah.com/contact-us. While we strive to comply with such requests, certain circumstances may require us to retain your data for legal or compliance reasons.
We reserve the right to request proof of identity before processing any data deletion and may charge a fee if applicable.
Security Measures
Tabadlah implements strict security policies and technical safeguards to protect your personal data against unauthorized access, improper use, and accidental loss.
In the event of a data breach, we will notify affected users and relevant authorities, as required by law.
You are responsible for keeping your account credentials confidential. If you suspect unauthorized use of your account, please update your login details immediately.
Payment Data
Tabadlah utilizes third-party payment processors to handle transactions. These providers have access to the necessary personal data to process payments securely but are not allowed to use this information for any other purposes. We do not store payment information on our servers.
Updates to Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on tabadlah.com, and by continuing to use our platform, you agree to the updated terms.
Comments & Reviews
When you leave comments or reviews on tabadlah.com, we collect the data shown in the form, your IP address, and a browser user agent to help detect spam.
Media
When uploading images to tabadlah.com, avoid including location data (EXIF GPS) in the images. Visitors to the site can download and extract any location data embedded in these images.
How Long We Retain Your Data
Comments and their metadata are retained indefinitely to streamline future interactions. If you register an account, the personal data you provide is stored securely, and you can access, edit, or delete it at any time, except for your username. Website administrators also have access to this information.
Your Rights Over Your Data
You have the right to request an export of your personal data stored by us or request deletion of your data. This does not apply to data we must retain for legal or security reasons.
Third-Party Vendors
We work with third-party vendors like Google and Facebook, which may use cookies to serve ads based on your activity on tabadlah.com. You can opt out of these cookies by visiting the respective advertising preferences pages for Google and Facebook.